Block your card

If you've lost your card and don’t have access to the Coconut app on your phone, you can use this form to block your card and prevent unauthorised transactions.



Provide a valid mobile number
Provide a valid date e.g. dd/mm/yyyy
Provide a valid post code e.g. NW1 2AA

Please wait while we block your card ...

Your card has been blocked

Once you regain access to your Coconut app, you'll be able to unblock your card, or if you need a new one, you can cancel and order a new one. You can also speak to our support team if you have experienced any unauthorised transactions.

Contact us through the app or email us at [email protected]

Sorry, we couldn't block your card

The details that you entered didn’t match our records, so your card's not been blocked. Please try again by pushing the button below.

If you're still having trouble you can call +44 (0)808 169 9928 during office hours or email us at [email protected]

Try again